URGENT UPDATE: Bouygues Telecom has confirmed a significant data breach affecting millions of customers. The French telecommunications giant detected the cyberattack on August 4, 2023, revealing that hackers stole sensitive customer information, including names, contract data, and IBAN numbers.
The breach could impact up to 26.8 million subscribers, prompting Bouygues Telecom to issue a strong alert for customers to remain vigilant against potential phishing attacks. The company has begun notifying affected individuals via SMS, urging them to be cautious of fraudulent emails and phone calls that may appear to come from legitimate sources.
Authorities have not yet confirmed the specific details surrounding the attack, including the identity of the hackers or whether it involved ransomware. However, the potential for misuse of the stolen data raises significant concerns. Cybercriminals could leverage this information to create convincing phishing emails, deceiving customers into revealing further personal details or making hasty decisions regarding their accounts.
In response to the breach, Bouygues Telecom has stated that it has successfully blocked the malicious access and implemented enhanced monitoring systems to prevent future incursions. “We have increased monitoring of our systems and implemented additional necessary security measures,” the company reported.
While the breach did not expose bank card numbers or Bouygues Telecom account passwords, the presence of IBAN numbers in the stolen data poses a risk. Customers are advised to monitor their financial accounts closely and report any suspicious activity immediately. Bouygues strongly recommends that users never share their login credentials and exercise extreme caution with unsolicited communications.
The company emphasized that although the IBAN number alone cannot initiate financial transactions, it is still crucial for users to remain alert. “Be especially cautious of calls from fake banking advisors who may try to gain your trust by mentioning your name or account number. If in doubt, hang up and call your bank or advisor back on their usual number,” Bouygues stated in their FAQ.
As investigations continue into the breach, customers are urged to take proactive measures to safeguard their personal information. The situation remains fluid, and updates will follow as more details emerge.
Stay vigilant and share this information widely to help protect those who may be affected by this urgent data breach.