URGENT UPDATE: The Swedish Gambling Authority, known as Spelinspektionen, has just issued a regulatory notice to SkillOnNet for failing to display essential responsible gaming (RG) warnings on the logged-out version of the Prime Casino website. This significant oversight raises immediate concerns about player safety and compliance with Swedish gambling laws.
The notice, confirmed earlier today, highlights that critical RG icons—including tools for self-assessing gambling behavior, setting deposit limits, adjusting login time restrictions, and initiating self-exclusion—were missing from the website’s public view. Under strict regulations, operators are mandated to showcase responsible gaming information prominently to all users, including those who are not logged in.
Authorities emphasize that these features are crucial for empowering players to make informed decisions and maintain control over their gambling activities. In its review, Spelinspektionen stated that SkillOnNet had “neglected” its responsibility to make this information readily accessible, leading to a failure in complying with regulatory standards.
Despite this lapse, the authority acknowledged that SkillOnNet has historically maintained a high level of compliance with most other requirements. The company moved swiftly to rectify the issue, which helped avert further regulatory action.
“SkillOnNet has demonstrated a commitment to compliance,” said a representative from Spelinspektionen. “However, it is essential that responsible gaming information is consistently available across all user interfaces.”
This notice comes on the heels of Spelinspektionen’s recent decision to ban CGG Entertainment Ltd., highlighting the regulator’s commitment to enforcing compliance within the industry. The message is clear: operators must prioritize player safety and adhere to all regulations.
In a statement, SkillOnNet clarified that the responsible gaming icons were always visible to users who were logged in. The company noted that it had already identified the absence of these icons prior to the regulatory notice and described the issue as a technical oversight rather than an intentional omission.
The Swedish Gambling Authority has positively acknowledged SkillOnNet’s prompt response, confirming that the missing icons were restored shortly after the regulator’s inquiry.
As the gambling landscape in Sweden continues to evolve, the focus on responsible gaming is more critical than ever. The swift actions taken by SkillOnNet demonstrate a commitment to player protection, but the incident serves as a vital reminder to all operators about the importance of compliance.
Moving forward, the industry will be closely monitored for adherence to responsible gaming standards. The stakes are high, and players’ safety must remain a top priority. Stay tuned for further updates on this developing story as authorities continue to ensure compliance across the gambling sector in Sweden.