Outrider has officially launched the first enterprise-class support services aimed at enhancing the performance and uptime of driverless yard operations. This initiative is designed to facilitate the commercial rollout of the company’s autonomous Outrider System, which is set to launch in 2026. The new services are expected to help Fortune 500 companies maximize their return on investment in automation technologies within logistics hubs.
Innovative Services for Autonomous Yard Operations
According to ABI Research, the global market for autonomous yard and shuttle operations is projected to reach an impressive $64 billion. This sector is anticipated to grow at a robust rate of 52.7 percent annually through 2030. Major corporations are increasingly adopting yard automation to lower costs, boost efficiency, and enhance safety across their logistics networks.
As companies transition to automated systems, Outrider’s new support services combine autonomous capabilities with technical assistance. These features include the ability to locate misplaced trailers and identify available parking spots autonomously. When human intervention is required, the system automatically alerts site personnel to issues such as clearing obstructed parking or dock areas, closing dock doors for safe undocking, or conducting preventative maintenance.
Enhanced Monitoring and Support
The Outrider System offers self-diagnostic capabilities that monitor the health of autonomous electric vehicles, tracking metrics such as charge levels and vehicle usage. This exceeds traditional yard truck telematics in both depth and scope. If the system encounters challenges beyond its capability, trained technical specialists are available to provide swift support, using advanced diagnostic tools to remotely troubleshoot and resolve issues.
“Robots are very good at completing repetitive, manual tasks in inhospitable environments like logistics yards,” said Bob Hall, Chief Operating Officer at Outrider. “Humans are good at solving edge cases.”
Outrider’s support model is designed to leverage these strengths, allowing robots to learn to navigate increasingly complex situations. The system not only optimizes yard productivity but also extends the lifespan of the electric vehicle platforms and trailer fleets through controlled driving and gentle coupling techniques. This approach minimizes wear and tear on equipment, further enhancing operational efficiency.
Outrider’s launch of these support services follows a year marked by significant achievements, including receiving SOC 2 Type 2 certification, completing a safety review from TÜV SÜD, and implementing reinforcement learning AI technologies. These milestones support Outrider’s growth trajectory, particularly among its Fortune 500 clients in sectors such as package shipping, e-commerce, retail, consumer packaged goods, and manufacturing.
The introduction of enterprise-class support services positions Outrider at the forefront of the logistics automation revolution, ensuring that companies can effectively navigate the complexities of implementing driverless yard operations. With the logistics industry evolving rapidly, Outrider’s comprehensive solutions aim to meet the growing demand for efficiency and innovation in autonomous yard operations.