UPDATE: Kansas Insurance Commissioner Vicki Schmidt announced today that the Kansas Department of Insurance has successfully recovered $121,573.93 for residents of Barton County in 2025. This latest recovery illustrates the Department’s ongoing commitment to ensuring Kansans receive the support they need during their insurance claims process.
In an impressive year for consumer protection, over $29.2 million was recovered for policyholders across Kansas last year. “The work we do consistently puts more money back in the pockets of Kansans,” said Commissioner Schmidt. “Kansans know when they call the Department of Insurance, we’re not just going to answer the phone; we’re going to help.”
The funds considered “recovered” are calculated when Department staff assist individuals facing challenges with their insurance claims. If disputes arise between policyholders and insurance companies, the Kansas Department of Insurance investigates the complaints. Staff work diligently with consumers and companies to ensure that insurance policies are honored, and benefits are paid accordingly.
Since taking office in 2019, Commissioner Schmidt has overseen the recovery of over $202.7 million for Kansans. This figure includes assistance from the Consumer Assistance Division and the use of the Life Insurance Policy Locator, a resource provided to states by the National Association of Insurance Commissioners.
For those interested in a county-by-county breakdown of recoveries, the information can be accessed at this link. Additionally, a complete press release detailing statewide recoveries in 2025 can be found at this link. Please note that the recoveries for 2025 are still ongoing, as cases continue to be resolved.
If you or someone you know is facing difficulties with an insurance claim, it is crucial to reach out to the Kansas Department of Insurance Consumer Assistance Division at 785-296-3071, or email [email protected]. For further assistance, visit their website at insurance.kansas.gov for any claims-related questions or concerns.
Stay tuned for more updates on this developing story as the Kansas Department of Insurance continues its vital work in supporting consumers across the state.