ALLEGANY — In a significant move to streamline access to hospice care, HomeCare & Hospice has introduced a centralized referral number, aimed at simplifying the process for families and healthcare providers across Genesee, Wyoming, Cattaraugus, and Allegany counties. Effective immediately, all hospice referrals can be made by calling (716) 372-5735 and selecting option #2. This initiative promises to unify the care process under one mission-driven team.
“For over 50 years, HomeCare & Hospice has walked alongside families with expert care and heartfelt compassion,” said Melissa Sullivan, CEO of HomeCare & Hospice. “This change eliminates confusion about which office to call, ensuring families get timely support, no matter where they are.”
Streamlining Hospice Care
HomeCare & Hospice has been a cornerstone of end-of-life care in the region since 1971, offering services that prioritize comfort, dignity, and personalized support. The new centralized number is managed by a dedicated team in the Allegany office, ensuring that families can swiftly connect with the resources they need.
“Our administrative assistants in each office will continue to support callers,” explained Nikki Wiseman, Chief Nursing Officer. “But this central point of contact will help us respond faster and more efficiently, getting care to patients and families sooner.”
The new central hospice referral contact info is (716) 372-5735 ext. 2 for phone, (716) 899-1872 for fax, [email protected] for email, and homecare-hospice.org online.
Impact on Healthcare Providers
This centralized system is designed to facilitate easier connections between hospitals, skilled nursing facilities, clinics, and private providers with expert end-of-life care. By consolidating the referral process, HomeCare & Hospice aims to reduce delays and enhance the quality of care provided.
HomeCare & Hospice officials have assured that the clinical team is prepared to respond with compassion, clarity, and prompt attention. This development is expected to improve coordination among healthcare providers, ensuring that patients receive timely and appropriate care.
Historical Context and Future Implications
The announcement comes as healthcare systems nationwide are increasingly focused on improving access to palliative and hospice care. Historically, fragmented referral systems have posed challenges for families seeking hospice services, often leading to delays in care. By introducing a centralized number, HomeCare & Hospice is setting a precedent that could inspire similar initiatives elsewhere.
According to industry experts, centralizing referral systems can significantly improve patient outcomes by reducing the time it takes to initiate care. This move also aligns with broader trends in healthcare towards integrated and patient-centered service models.
“Centralized systems are essential for modern healthcare delivery, particularly in hospice care where timely intervention is crucial,” said Dr. Emily Carter, a healthcare consultant specializing in palliative care systems.
Next Steps and Contact Information
For those seeking more information, HomeCare & Hospice encourages calls to (716) 372-2106 or emails to [email protected]. The organization remains committed to providing compassionate care and is optimistic about the positive impact this new system will have on the communities it serves.
As HomeCare & Hospice continues to innovate and adapt to the needs of its patients and their families, this centralized referral system represents a significant step forward in ensuring that all individuals receive the care and support they need during challenging times.