A recent report by the Center for Connected Medicine (CCM) at UPMC and KLAS Research highlights how health systems are adapting their ambulatory care strategies to respond to evolving patient expectations, workforce challenges, and financial pressures. The study, titled “Moving Outside the Hospital: Ambulatory Care Strategies at Leading Health Systems,” reveals a significant shift towards providing care in community settings, moving away from traditional inpatient environments.
Centralized Leadership and Strategic Alignment
The report emphasizes the growing importance of centralized leadership in shaping ambulatory care strategies. Most health systems surveyed indicated that their ambulatory initiatives are led by individuals with system-wide authority, enabling them to influence decisions across various clinical programs. This centralization is designed to ensure alignment in care access, operational efficiency, and long-term sustainability.
As health systems navigate this transformation, their focus is shifting towards high-growth markets and underserved areas. Investments are now being strategically directed toward care models that can scale effectively, with priorities including:
– Multispecialty clinics
– Ambulatory surgical centers
– Virtual care platforms
This strategic pivot aims to enhance patient retention and close existing gaps in care access.
Importance of Partnerships in Care Expansion
A notable theme in the findings is the critical role of partnerships in expanding ambulatory care options. Health systems are increasingly collaborating with various entities to enhance their capabilities and meet the rising demands of patient care. These partnerships often involve:
– Independent physician groups
– Technology companies for innovative solutions
– Third-party providers for specialized services like telehealth and behavioral health
For example, the report highlights UPMC’s initiative to expand its Community and Ambulatory Services division. This includes a strategic partnership with GoHealth Urgent Care, which is set to open over 80 urgent care centers across Pennsylvania and West Virginia this year.
The insights from this report underline a pivotal moment for health systems as they adapt to the rapidly changing healthcare landscape. By embracing ambulatory care and fostering partnerships, these organizations are positioning themselves to better meet the needs of their communities while ensuring the sustainability of their services.
For further details about the report, visit the Center for Connected Medicine website.