DXC Technology has launched a new solution aimed at transforming the operations of small and mid-sized insurance brokers. Named Assure Broking Essentials, this AI-powered, multi-tenant Software as a Service (SaaS) platform is designed to streamline processes, enhance customer service, and drive growth within the insurance sector.
This launch, announced on October 7, 2025, in Ashburn, Virginia, comes at a time when insurance brokers are under increasing pressure to digitize their operations and meet heightened customer expectations. The evolving landscape demands adherence to regulatory requirements while preparing for future challenges. Assure Broking Essentials offers a cost-effective, ready-to-deploy platform that replaces outdated legacy systems with an AI-first operational model.
With built-in security and compliance features, this SaaS solution aligns with evolving regulatory standards, including ACORD GRLC standards, allowing for quick onboarding and integration into existing broker operations. This positions brokers for sustainable growth in a competitive market.
Ray August, President of Insurance Software and Business Process Services at DXC Technology, remarked, “As the insurance industry continues to evolve, brokers face challenges from legacy technology constraints, skills shortages, and outdated processes. With Assure Broking Essentials, we are equipping small and mid-sized brokers with a secure, scalable, and AI-powered platform that boosts productivity, streamlines compliance, and elevates customer service.”
In partnership with ServiceNow and AWS, the new solution incorporates human-in-the-loop automation and intelligent data extraction, providing brokers with enhanced efficiency and simplified workflows. Alix Douglas, General Vice President of Partner Solutions at ServiceNow, stated, “The value of trusted, scalable platform partnerships is more important than ever. DXC Assure Broking Essentials, built on the ServiceNow AI Platform, helps deliver an exceptional client experience that seamlessly integrates customizable AI capabilities.”
The innovative solution combines DXC’s established insurance software with ServiceNow’s workflow automation and AWS’s secure cloud infrastructure. This collaboration with industry experts, including Velonetic and mea platform, enables DXC to deliver enterprise-grade innovation without necessitating significant IT investments.
This development showcases DXC’s commitment to modernizing the global insurance ecosystem, broadening its portfolio of core broking solutions to cater to brokers of all sizes. With over 40 years of experience, DXC is recognized as a trusted partner for brokers, processing more than 50% of transactions within the London insurance market. As a leading provider of core insurance systems, DXC continues to innovate, assisting brokers and (re)insurers in reducing complexity and costs across over one billion policies processed on its software.
For more information about Assure Broking Essentials and DXC Technology’s offerings, interested parties can visit the company’s official website.
DXC Technology remains focused on helping organizations simplify, optimize, and modernize their operations, integrating AI-powered intelligence and prioritizing security and trust in an increasingly digital world.