Coveo has unveiled its Retrieval Augmented Generation (RAG)-as-a-Service aimed at enhancing AWS agentic AI services through a Coveo-hosted MCP Server. This new offering, announced on December 1, 2025, is designed to provide enterprises with improved precision, security, and scalability in generative AI applications.
The RAG-as-a-Service integrates seamlessly with AWS services such as Amazon Bedrock AgentCore and Amazon Quick Suite, enabling organizations to leverage their own knowledge bases effectively. According to Sebastien Paquet, Vice President of AI Strategy at Coveo, “While LLMs have become widely available, their enterprise value depends on relevance, how effectively they can ground responses in factual, secure, and permission-aware data.” This offering allows developers to focus on innovation while Coveo manages the complexities of data retrieval.
Comprehensive Tools for Enhanced AI Performance
Coveo’s RAG-as-a-Service includes a suite of configurable tools available via its managed MCP Server. Key features include:
– **Passage Retrieval**: This tool returns the most relevant pieces of enterprise knowledge to ground large language model (LLM) prompts.
– **Answer Generation**: This feature generates precise answers based on an organization’s data, powered by Amazon Nova.
– **Search Functionality**: It retrieves ranked search results for context and exploration.
– **Document Fetching**: This allows access to complete document text for complex reasoning tasks and in-depth research.
According to Eric Immermann, Practice Director for Search and Retrieval at Perficient, “The new Coveo RAG-as-a-Service offering helps connect AWS agentic AI services to enterprise-grade retrieval.” This integration enables businesses to deploy secure, grounded, and high-performing generative AI applications quickly.
Showcasing at AWS re:Invent
Coveo is demonstrating its RAG-as-a-Service at the ongoing AWS re:Invent event. The service emphasizes permission-aware data management, supporting secure and scalable grounding of both Amazon Bedrock AgentCore and Amazon Quick Suite. Early access will be granted to select developers who wish to fast-track their generative AI projects, providing them with a robust foundation for secure AI relevance.
Coveo’s commitment to delivering superior AI-relevance is evident in its strategic offerings aimed at transforming how enterprises connect with customers and employees. By ensuring that the content presented aligns closely with user context and needs, Coveo sets a new standard in enhancing business outcomes.
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