Apple has taken the unusual step of suspending four iPhone software updates due to significant network issues affecting older devices. On Monday, the tech giant released the latest version of its operating system, iOS 26.2.1, alongside updates for iOS 18, iOS 16, iOS 15, and even iOS 12 for the first time since 2023. These updates were intended to ensure that services like iMessage and FaceTime would continue to function on older iPhones beyond January 2027. However, complications arose shortly after their release.
According to a support document from the Australian telecommunications company Telstra, the new version of iOS 16, specifically 16.7.13, has prevented some older Apple devices from connecting to the network. This issue has serious implications, as it affects emergency calls to 000, the Australian equivalent of 911 in the United States and 999 in the United Kingdom. Telstra has advised users of the iPhone 8, iPhone 8 Plus, and iPhone X to refrain from updating their software until the problem is resolved.
In response to the network connectivity issues, Apple has paused not only iOS 16.7.13 but also the other updates released this week, which include iOS 18.7.4, iOS 15.8.6, and iOS 12.5.8. The company stated that it is currently investigating the root cause of the problems. While it remains unclear whether users on other networks are affected, the swift action taken by Apple indicates a serious approach to the situation.
Interestingly, Apple’s release notes indicate that the four updates do not address any security vulnerabilities, as they contain “no published CVE entries.” This means that pausing the updates should not compromise device security, allowing Apple the time it needs to rectify the network issues without further risk to users.
As this situation develops, users are left in a state of uncertainty regarding their devices’ functionality. With the potential of a lengthy investigation, the implications of these updates may extend beyond immediate network access, especially as users rely on these devices for critical communication. The tech community will be keenly watching how Apple resolves these issues and whether the updates will eventually be reinstated.
In the meantime, users are encouraged to stay informed through official channels and to avoid updating their devices until further notice. As the investigation progresses, Apple’s actions will likely influence how it manages software updates for older devices in the future, especially as the expiration of certificates approaches in January 2027.