Alaska Airlines has suspended all flights, along with those operated by its regional subsidiary, Horizon Air, due to a significant IT outage affecting its operations. The ground stop commenced at approximately 20:00 PT (23:00 ET) on October 29, 2023, as the airline sought to address the technical issues impacting both Alaska Airlines and Horizon Air.
The airline announced the ground stop in a statement, confirming that it had requested a temporary suspension of flights for both airlines until the situation is resolved. In a post on social media platform X, Alaska Airlines indicated that the IT outage was “affecting operations” and confirmed that a temporary ground stop was in place.
Although the specific cause of the outage has not been disclosed, the airline cautioned that travelers should expect delays throughout the evening. Alaska Airlines urged passengers to verify their flight status before arriving at the airport. “We apologize to our guests for this inconvenience. There will be residual impacts to our operation throughout the evening,” the airline stated.
The Federal Aviation Administration (FAA) reported that the grounding request for all Alaska Airlines mainline flights was made around 22:52 ET.
As the situation develops, Alaska Airlines has committed to keeping passengers informed about any changes or updates regarding the IT outage and its impact on flight schedules. The airline’s swift response aims to minimize disruptions for travelers while addressing the underlying technical issues.
Travelers are advised to stay updated through official channels for the latest information.